Refund Policy for Creative Buffs Private Limited
Introduction
At Creative Buffs Private Limited, we strive to ensure our customers are 100% satisfied with our products and services. However, we understand that there may be instances where you may need to request a refund.
Scope
This refund policy applies to all products and services purchased through www.creativebuffs.com.
Conditions for a Refund
- Faulty or Damaged Products: If the product you received is faulty or damaged, you may request a refund within 30 days of receiving the product.
- Incorrect Product: If the product you received is not what you ordered, you may request a refund within 30 days of receiving the product.
- Services Not Rendered: If you paid for a service that was not rendered to you, you may request a refund within 30 days of the payment date.
Non-refundable Items
Please note that certain items are not eligible for a refund:
- Digital products once downloaded.
- Customized products that are made according to your specifications.
- Services rendered and completed to your satisfaction.
Refund Process
To request a refund, please contact our customer service team at [email address]. Please include your order number and a detailed explanation of why you are requesting a refund.
Refund Method
Refunds will be processed to the original method of payment within 14 business days of receiving your refund request.
Changes to This Policy
We reserve the right to update this refund policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about this refund policy, please contact us at [info@creativebuffs.com].